About us

Tour Box is a leading global wholesaler. Our business focus is supplying ground handling services to the travel trade. By partnering with thousands of international hotels we are able to offer an outstanding range of accommodation at the most competitive rates. Our agents can be assured they will have a response to a request within hours of sending an email. In order to guarantee satisfaction with our products we also provide a range of additional services, including 24/7 customer care.

Our efficient and dedicated team can tailor numerous services to meet your group travel requirements including, accommodation, transfers and excursions. We provide services for all budgets or itineraries where the detail is feasible. Our groups department have a wealth of experience and we are proud to say that post tour complaints still remain at zero. We pride ourselves in our pre–tour attention to detail and in resort support which means any issues are dealt with completely to ensure no post tour complaints materialise.

Tour Box Ltd was founded in 2009 and is owned and run by Karen Layzell who has over 25 Years’ experience in tour operating and wholesale group travel. We only work in group travel with carefully selected industry partners. By listening to both our Tour Operators, Travel Agents and Suppliers we now have a strong reputation in the industry as a company to be trusted. We are a young and vibrant company and remain focused on the highest level of customer service, and we pride ourselves in our mutually beneficial relationships with our industry partners.

How do we work
We provide a fast, efficient and professional Service in order to allow our agents to close a group sale before their competitors are able to.
We negotiate on behalf of B2C travel providers such as Tour Operators and Travel Agents
We are one of the UK’s leading wholesalers providing ground handling services Worldwide
We have experience in negotiating and planning for Special Interest Tours such as Pilgrimage and Religious Groups, School and Colleges, Multi city touring groups.
A large percentage of our product is contracted and negotiated direct with our hotels and service providers.
A small percentage of our product is contracted through third party reputable B2C local ground agents mostly for long haul locations.
All of our Product undergoes Health and Safety due diligence for your complete confidence.
We are Group specialist, however work on special projects with Tour Operators and Agents.
We negotiate fairly to provide a competitive rate in order that our agents can build their business.
We hold allocations in a fantastic range of accommodations in many key locations.
Where ever possible we will endeavour to price match.

 

What do we do Tailor-made Groups

We are specialists and one of the UK market leaders when it comes to tailor-making your tours to suit your group’s specific requirements. We are B2B only, totally dedicated to giving the Travel Trade the best negotiated services in the market.

We ensure the time consuming bulk of planning a group, offering the best hotel and services, is managed by our highly experienced team. This enables our Travel Agents and Tour Operators valuable time to close the sale and concentrate on the customer by offering the best priced package available.

This matched with our complete care and attention to detail, the experience of more than 25 years in wholesaling and tour operating background, means we are not only competitive, we are highly efficient and professional in all aspects of what we offer.

We are IATA registered and a Full Member of The Global Travel Group.

Areas of Specialism

  • European sporting events
  • Special needs groups
  • Historic and heritage tours
  • Multi city touring programmes
  • Budget to luxury options
  • Special interest tours
  • Stag and hen parties (Hotel only or full services)
  • Inbound and domestic groups
  • Large family groups
  • Weddings & special occasions

Health & Safety

You can rest assured that no group travels unless it has been health and safety checked to EEC regulated requirements. It is so important to ensure every detail of a group is taken care of, however with educational tours there comes added responsibility which Tour Box take very seriously. We ensure

that the following is offered:

  • Well maintained properties suitable for students
  • Every property has Health and Safety checked in line with ECC regulations (we will assist on completing agent/school forms)
  • 24/7 emergency/customer service call line to ensure parental peace of mind
  • Planning for all excursions/meals/transport
  • Recommended route plans and Itineraries to achieve the best of every

 

We are also working with agents all over the world negotiating ground handling services for bespoke tours for the following special interest requests. We have a vast knowledge of the requirements needed to book all elements in these categories.

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