Terms & Conditions

Terms & Conditions

Tour Box is a wholesale Leisure Operator. We only work B2B and do not offer rates or availability to the Direct Public on a B2C basis. All rates are quoted Net and non–commissionable and inclusive of Service and breakfast unless otherwise stated.

Quoting Rates

Tour Box will offer you rates for groups which are based on a contract rate for group bookings. It will be a quote for a hotel that is willing to accept Group Bookings. However due to the volume of quotes everyday we do not check availability until we know the customer is happy with your package price nor will we hold space. If you need availability checked or space held this could take up 48 hours to get back to you as we will need to receive this in writing from the group reservations team. whereas a quick quote will be back to you the same day in order for you to retain your customers booking. Once accommodation is held we will require a non-refundable deposit to confirm the booking. The booking is not 100% confirmed until this deposit has been paid. Please do not confirm flights without a firm accommodation confirmation offer.


Tour Box offer the most competitive rates available they are offered net and subject to availability at the time of offer / confirmation. We contract direct in local currency and work with a low safety margin on the currency exchange with group quotes; we will take the risk of exchange rate changes on your behalf with this safety rate, however if anything major happens within the world economy which effects any currency we use we will have to re-quote the group based on current exchange rate changes. We would recommend you advise your customer about this; However once the accommodation has been paid in full then the currency is fixed and even with major currency shifts and economic change the rates will remain as quoted. This is due to when ever we receive your money we pay it immediately to the accommodation provider. Until full payment is made we reserve the right to re-quote on any balance due.


The images, logos and names in this Group Travel Guide identify us and our partners. Nothing in this Group Travel Guide shall be deemed to confer on any person any license or right on the part of the companies mentioned above or any third party with respect to any such image logo or name.


Offers, discounts, suppliers, flights and other services advertised in this Group Travel Guide are subject to availability and terms and conditions. Offers and/or discounts do not apply to existing bookings. You are not able to combine offers with any other promotional offer unless otherwise indicated. We our members and partners reserve the right to withdraw any offer without notice. Unless otherwise stated, you must pay your balance at least 6 weeks prior to your departure date. If you do not meet any of the above conditions, you may lose the right to any advertised offer. Once we and our partners have received your deposit, your booking will be processed and details of your travel arrangements will be dispatched. The conditions in a third party supplier’s brochure also apply to late or last-minute bookings. All parties endeavour to ensure that all details are correct at time of entry, however, we and our partners cannot be held responsible for any incorrect information featured.

Important Note

These terms and conditions, together with the stated website terms and conditions, privacy policy and security statement, constitute your agreement for the sale of any travel services we may provide.


1.1 These Terms and Conditions have been established in good faith, and shall be governed by and construed in accordance with the law of England and Wales. You hereby submit to the exclusive jurisdiction of the courts of England and Wales.


2.1 The contents of the Guide do not constitute advice and should not be considered as conclusive in making or refraining from making, any decision regarding the purchase of any product or service advertised upon the Website.


3.1 Tour Box reserves the right to:

3.1.1 – change or remove (temporarily or permanently) the Guide or any part of it without notice and you confirm that Tour Box Ltd shall not be liable to you for any such change or removal.

3.1.2 – change these Terms and Conditions at any time. Your continued use of the guide following any changes shall be deemed to be your acceptance of such change.


4.1 The Guide may include links or references to information and / or services, that are provided, controlled and maintained by others. Any such references or links shall not be construed as an endorsement of the information or services. You acknowledge and agree that Tour Box Ltd is not responsible for the content or availability of any such sources of information or service.


5.1 All copyright, trademarks (including, without limitation, text, graphics, logos connected with the Guide) are owned by or licensed to Tour Box Ltd or otherwise used by Tour Box Ltd as permitted by law.

5.2 In using the Guide you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed by any means without the prior written consent of the copyright holder.


6.1 You agree to indemnify and hold Tour-Box.co.uk, its employees and its agents immune from and against all liabilities, damages, losses, legal fees, costs and other expenses in relation to any claims or actions brought against Tour Box Ltd arising out of any breach by you of these Terms and Conditions, or other liabilities arising out of, or in connection with, your use of this Website.


7.1 Should any one or more of these Terms and Conditions be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction, then such Term or Condition(s) shall be revised to remove the offending condition, or removed entirely. The remaining Terms and Conditions shall be retained and shall remain in full force and effect and shall continue to be binding and enforceable.


8.1 This Guide is provided on an “AS IS” and “AS AVAILABLE” basis. Tour Box Ltd makes no warranties expressed or implied, including, without limitation, those of accuracy, adequacy, quality, currency, completeness, merchantability, non-infringement, compatibility, security, or suitability for any purpose with respect to any information, or use of such information, contained in this Guide.

8.2 The accuracy, completeness and currency of the information within the advertisements displayed in this Group Travel Guide are the sole responsibility of the advertiser. Tour-Box.co.uk, its agents or employees shall not be held liable to anyone for any errors, omissions or inaccuracies under any circumstances. The entire risk for utilizing or relying upon the information contained in this Group Travel Guide rests solely with the users of the information.

8.3 No part of these Terms and Conditions shall be construed so as to exclude or limit the liability of Tour Box Ltd for death or personal injury as a result of the negligence of Tour Box Ltd or that of its employees or agents.